Privacy Policy

Introduction

Stone Oak Behavioral Health is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.

Information We Collect

We may collect personal information when you interact with our website, complete forms, or request services. This may include:

Parent or guardian name
Child or client information
Contact details such as phone number, email, and address
Insurance or Medicaid information
Referring physician details
Reason for seeking behavioral health services

We may also collect non personal information such as browser type, device information, and website usage data to improve our services.

How We Use Your Information

The information we collect is used to:

Provide behavioral health services and support
Process intake and onboarding requests
Communicate with you regarding appointments or services
Coordinate care with providers when necessary
Improve our website and user experience
Maintain compliance with applicable healthcare regulations

Protection of Your Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are designed to maintain confidentiality and security in accordance with industry standards.

HIPAA Compliance

As a behavioral health provider, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any personal health information submitted through our website or intake forms is handled with strict confidentiality.

Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary:

With healthcare providers involved in your care
When required by law or legal processes
To protect the safety and rights of clients and the community

Cookies and Website Data

Our website may use cookies and similar technologies to enhance user experience. These help us understand how visitors use our site and allow us to improve functionality and performance.

You may choose to disable cookies through your browser settings.

Third Party Services

Our website may include links or integrations with third party services. We are not responsible for the privacy practices of external websites, and we encourage you to review their policies separately.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request limitations on how your information is used

To make any requests, please contact us directly using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Stone Oak Behavioral Health

Email: [email protected]

Phone: 281-896-3537

Location: Houston, Texas

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