Stone Oak Behavioral Health

FAQs

Stone Oak FAQs
Frequently Asked Questions

Answers to help families understand our services and process

We understand that starting behavioral health services can bring questions. Below are answers to common concerns to help you feel informed and confident about connecting with our team.

We provide behavioral health support for children and families, including Medicaid clients in Houston, TX.
Yes, we work with Medicaid to ensure access to behavioral health services for eligible families.
Complete our intake form online, and a specialist will contact you to guide you through the next steps.
We serve individuals ages 4 to 74.
We offer assessments, care planning, case management, crisis support, skill development, psychosocial rehabilitation, and substance abuse services.
Yes, all intake and client information is kept confidential and handled with the highest privacy standards.
Once your intake form is submitted, a team member will contact you to schedule the first appointment as quickly as possible.
We accept a variety of insurance plans including Texas Children’s Health Plan and Medicaid.
Our team will review your child’s needs, gather relevant medical and behavioral information, and create a personalized plan for support.
Absolutely. We provide continuous behavioral health guidance, skill-building, and follow-ups tailored to your child and family’s goals.